Account and Credits
- what in the app costs money
- how many credits does one reply cost
- which plan should I take
- where do I see my balance
- it says not enough credits while the counter still shows plenty
- i want to stop paying but there is no cancel button in the app
What costs money
Only the AI costs money. Everything that runs on the streamer's own computer is free and stays free, with no account required: platform connectors, overlays, alerts, the chat widget, the control panel, scenarios, chat commands, timers, statistics, the auction, the module catalog and the text-to-speech voice. None of that is limited by a plan.
A credit is the unit the AI is billed in. It is not a message and not a token — it is a share of what the model provider charges us, with a markup. One credit covers $0.0008 of provider cost.
What spends credits
- An AI reply — charged by what the call actually cost, minimum 1 credit. A short reply on a cheap model is 1 credit; on the most expensive model a long one can reach several dozen.
- A generated image — from about 13 credits for the cheapest model to about 168 for the most expensive.
- A web search — a flat 10 credits.
Free either way: checking for updates, the module catalog, downloading a cloud settings snapshot, and writing to support.
The plans
| Plan | Credits per period | Per month |
|---|---|---|
| Free | 100 | $0 |
| Lite | 1 400 | $6 |
| Pro | 4 500 | $18 |
| Ultra | 10 000 | $35 |
Longer periods are cheaper per month, and a year costs ten months. The quota is granted per period, not monthly — an annual subscription receives its credits in one go at payment and again at each renewal.
Plans also differ beyond the credit count: how much conversation the AI can hold at once, how long its answers may be, how many requests per minute are allowed, whether the premium models are available at all, and how much cloud snapshot storage is included (Free has none).
Where to look: the credit balance and the current plan are in the bottom left of the app, and under Settings → strAImer Account. Buying, changing or cancelling a plan happens only in the browser, at straimer.com/app.
"Out of credits" while credits are still showing
The check happens before the request and assumes the worst case — the price of an answer if the model fills it to the maximum length allowed by the plan. So the refusal arrives a little before the balance actually reaches zero. This is deliberate: otherwise two credits could order an answer worth fifty.
A stream does not break when credits run out. Only the AI and web search go quiet. Alerts, chat, overlays, OBS control, goals and the voice-over keep running.
When a subscription ends
A failed payment moves the subscription to a grace state and the AI keeps working for seven more days. After that the account drops to Free.
On that drop, unspent subscription credits are cleared and the Free hundred is granted instead. Credits bought as a one-off package are not touched.
Carry-over between periods: paid credits add up, free ones are replaced rather than accumulated — a year of not using the app does not build up a pile of free credits.
Cloud snapshots survive the drop: statistics are stripped from them after 30 days, and the snapshot itself is deleted after a year. The app warns 30 days ahead.
Not available
There is no way to use your own OpenAI or OpenRouter key. There is no music or video generation. Buying credit packs without a subscription is not implemented yet.